Snapchat not working - live: App was down for tens of thousands around the world
Photo sharing app Snapchat was down across the world.
Many users were been prevented from accessing the app or sending messages.
The official Snapchat Support account on Twitter posted: “We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!”
It was unclear exactly what caused the issue, but Snapchat says that the app is now back online.
The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!
— Snapchat Support (@snapchatsupport) October 13, 2021
Read more: Snapchat down: App not sending snaps in major outage
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Key Points
Social media company is aware of the issue - which has now been fixed
It is unclear what has caused the outage
Snapchat is back online
15:36 , Adam Smith
Snapchat has announced that its service is back up and running
The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!
— Snapchat Support (@snapchatsupport) October 13, 2021
What will happen to streaks?
14:50 , Adam Smith
Unfortunately, Snapchat provided no comment when asked by The Independent if users streaks would be maintained following the outage.
Snapchat: Issue is not ‘universal'
14:49 , Adam Smith
Although users are still experiencing problems, Snapchat has just told The Independent that the issue did not appear to be universal and many services were returning online.
14:30 , Adam Smith
Users are reporting being able to log into the app, but cannot load chats or bitmoji. It is unclear yet whether users who lose their Snap streaks will be able to reclaim them.
Its the same with mine, snaps wont send, text wont send now and bitmojis wont load
— david adams (@Sasuke_R6) October 13, 2021
14:19 , Adam Smith
Issues appeared to begin at 11:39am GMT, with users reporting connectivity issues when trying to log into the app, according to the website DownDetector.
Snapchat - what has gone wrong?
14:00 , Adam Smith
Right now, it is unclear what has happened to cause Snap’s outage.
The Independent has reached out to the photo sharing company for more information, but has received no reply yet.
We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!
— Snapchat Support (@snapchatsupport) October 13, 2021